QA Lead

We are seeking an experienced Quality Assurance Lead to define, champion, and embed a modern, enterprise-wide quality strategy across a portfolio of digital products and platforms. This is a key leadership role responsible for ensuring quality is built into every stage of the product lifecycle, from discovery through to delivery and ongoing operations. You will act as the central authority on quality, partnering closely with senior stakeholders, product teams, and engineering functions to drive consistency, excellence, and delivery confidence.

Quality Strategy & Governance Define and own the enterprise QA and testing strategy aligned to business goals and product vision Establish organisation-wide testing standards, frameworks, and governance models Ensure consistent acceptance criteria, testing approaches, and release quality thresholds Embed quality-by-design principles across the full product lifecycle Stakeholder Collaboration Act as a strategic QA partner to product and digital leadership teams Collaborate on testing strategies, best practices, and release readiness governance Provide expert guidance, coaching, and oversight to distributed QA teams Drive consistent quality standards across multiple delivery streams Quality Engineering & Automation Lead the design and implementation of enterprise test automation strategies Drive adoption of shift-left testing and continuous testing within CI/CD pipelines Establish automated frameworks across functional, regression, performance, security, and reliability testing Product & Delivery Integration Partner with product managers, UX designers, and engineers to embed quality from inception Define acceptance criteria, “definition of ready”, and “definition of done” standards Support agile teams with test planning, sprint reviews, and release validation Release, Risk & Compliance Own release quality governance, including go/no-go decisions Implement risk-based testing strategies for business-critical systems Ensure compliance with relevant data protection and regulatory standards Leadership & Capability Development Build and lead a high-performing QA and test engineering capability Develop skills frameworks, training programmes, and communities of practice Promote a culture of shared ownership of quality across teams Degree in Computer Science, Engineering, Information Systems, or equivalent experience 8+ years’ experience in QA or quality engineering, including leadership roles Proven track record of leading QA strategy across complex, multi-team environments Strong hands-on expertise in: Test automation tools (e.g. Playwright, Cypress, Selenium, RestAssured) API and integration testing CI/CD tools (e.

g. GitHub Actions, GitLab CI, Azure DevOps, Jenkins) Performance testing tools (e.g.

k6, JMeter, Gatling) Experience working closely with business stakeholders to define and implement quality governance Competitive salary and

Benefits

package Pension and health-related

Flexible working arrangements Ongoing training and career development support Employee wellbeing and support programmes